Company :
Chemical manufacturing and trading company
Post-Covid business challenges and various bottlenecks in sales and operations management.
Revamped organization structure with a clear hierarchy, roles and responsibilities and performance expectations. Sales support processes were revamped and supply chain processes were streamlined ensuring a smooth flow of information and materials. Legacy enterprise systems were upgraded with cost-effective customizations and system upgrades. Routine communications, reports and updates were automated. Management control and monitoring processes were established.
The company’s turnover doubled in about one and a half years. Customer complains were reduced by 95%. Profitability exceeded all expectations.
Dramatically improved organizational effectiveness and management free time leading to new investments and projects.